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Spare Parts Warehouse: Products & Services

Spare Parts Warehouse sells a huge selection of replacement and upgrade parts for laptops, printers and home computers. Spare Parts Warehouse sells both genuine factory direct parts and refurbished and compatible third party parts. In addition, Spare Parts Warehouse also offers a mail in laptop repair service.

Spare Parts Warehouse carries a huge selection of parts for laptop computers:

Spare Parts Warehouse offers laptop parts by vendor:

Spare Parts Warehouse offers printer parts by vendor:

Spare Parts Warehouse offers compute parts by vendor:

Spare Parts Warehouse: Company Background

Spare Parts Warehouse is an American based business that was started in 1986. U C R, LLC is the parent company of Spare Parts Warehouse. The President of U C R, LLC  is Mr Daniel Thompson and their head office is located in Ohio.

The Better Business Bureau lists several alternative business names for U C R, LLC:

  • U C R Ohio
  • UCR Ohio
  • U C R Computers
  • UCR Computers
  • Spareparts Warehouse
  • United Computing Resources

UCR, LLC contact information:

  • Address: 1332 Woodman Drive, Dayton, OH 45432, USA
  • Toll Free: 877-253-8898
  • Local: 937-253-8898
  • FAX: 937-252-7422
Spare Parts Warehouse: Customer Feedback & Reviews

Customer reviews for Spare Parts Warehouse were very mixed, some customers loved the store, others did not.

Positive customer reviews commented on:

  • Helpful customer service
  • Fast shipping
  • Fast response to emails.
  • Good selection

Negative customer reviews commented on:

  • Not having products in stock
  • Poor customer service
  • Expensive shipping
  • Slow shipping

Some customer reviews were:

"Two thumbs down, why list it on your site if you don't have any stock. If I went with another company in the first place I would already have the part."

"Ordered webcam for my HP 8730w Elitebook. Shipping is steep, I was not notified it has shipped, BUT when I inquired about the order I got email response from real person in 5 minutes!!! ..."

"Ordered a brand new factory sealed HP laptop on a Friday, had it by Tuesday. Great price and service the staff was very helpful assisting me in finding the correct laptop for my needs. Would definitely buy again. Thanks!"

"Ordered around midnight on Sunday. Part was delivered to my front door on Tuesday afternoon ..."

"absolutely horrible. they took 2 weeks to ship, and then they shipped the wrong part, and on top of that they wouldn't take it back for credit. can i select 0 stars?"

Spare Parts Warehouse: Business Credibility & Trustworthiness

Spare Parts Warehouse is accredited with the Better Business Bureau under their parent company name, U C R, LLC, and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2003. Over the last three years, there has been 13 complaints filed against Spare Parts Warehouse with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Spare Parts Warehouse were:

  • Three complaints were due to advertising/sales Issues
  • One complaints was due to delivery issues
  • Nine complaints were due to problems with product/service

Spare Parts Warehouse has received numerous awards:

  • 2003 Dayton Business Journal Top 5 Networking Companies
  • 2001 Dayton Business Journal Top 10 Networking Companies
  • 2000 Business News Dayton Fast 50
  • 1999 Arthur Anderson Dayton Top 100
  • 1999 Business News Dayton Fast 50
  • 1998 Business Advisor Small Business Award
  • 1998 Sm@rt Reseller Smart 50
  • 1997 Dayton Business Report Small Business of the Year
  • 1996 Enterprise Spirit Award
Spare Parts Warehouse: Website Popularity & Google Ranking

Spare Parts Warehouse website popularity:

  • Spare Parts Warehouse has a worldwide Alexa traffic rating of 52,357 out of 30 million websites.
  • Spare Parts Warehouse has an American Alexa traffic rating of 25491
  • Spare Parts Warehouse has a Google pagerank of four out of ten.
  • The Spare Parts Warehouse site receives around 38,439 unique visitors daily
  • About 43% of the visitors to the Spare Parts Warehouse site are American.
Spare Parts Warehouse: Social Media Presence

Spare Parts Warehouse has a limited social media presence:

  • Spare Parts Warehouse can be followed on Facebook; they have 338 likes on Facebook and have 8 people talking about them. Spare Parts Warehouse usually updates their Facebook page a couple of times a week.
  • Spare Parts Warehouse has a blog customers can follow
Spare Parts Warehouse: Website Security & Safety

Spare Parts Warehouse is tested daily by McAfee Secure and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Spare Parts Warehouse site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Spare Parts Warehouse: Pricing & Packages

Spare Parts Warehouse offers competitive prices on all their products. In a price comparison of three products, Spare Parts Warehouse was more expensive on two of the items and less expensive on one of the items than their leading competitor was. 

Laptop Main Battery: Lithium-Ion, 11.1 Volts, 4400 mAh, 6 Cell

  • Spare Parts Warehouse $35.95
  • Leading competitor: $14.89

IBM-Lenovo - 45N2141 Laptop Keyboard: Laptop Keyboard: US

  • Spare Parts Warehouse $78.13
  • Leading competitor: $41.50

158729-001 8X DVD-ROM Drive

  • Spare Parts Warehouse $69.69
  • Leading competitor: $82.81
Spare Parts Warehouse: Shipping Rates & Policies

Spare Parts Warehouse shipping rates and policies:

  • Spare Parts Warehouse ships throughout the United States and to numerous international locations
  • Spare Parts Warehouse does not ship to APO/FPO addresses
  • Spare Parts Warehouse does not ship to PO boxes
  • Most orders are shipped within 24 hours of the order being placed.

American shipping:

  • FedEx ground costs $12.99
  • FedEx 3-Day Select costs around $22
  • FedEx Second Day Air costs around $30
  • FedEx Next Day Air Saver costs around $60
  • FedEx Next Day air costs around $65

International shipping:

  • Spare Parts Warehouse is partnered with a trusted third-party company, International Checkout, to fulfill orders from International customers.
  • International customers are responsible for any taxes, duties and/or customs that occur.
Spare Parts Warehouse: Payment Methods Accepted

Spare Parts Warehouse accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Spare Parts Warehouse does not offer any alternative online payment options like Paypal, Google Checkout, Bill Me later or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind.

Spare Parts Warehouse: Returns, Refunds & Exchange Policy

Spare Parts Warehouse return/refund policy:

  • Customers wanting to make a return should fill out a return authorization request within 5 business days of recieving the order.
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customers need to fill out the online return request form. The form can be found here
  • Spare Parts Warehouse's customer service will respond by email within 24 hours and will supply exact return instructions.
  • The return should be securely packaged and the RMA should be printed clearly on the front of the package
  • The return should be sent back via an insured trackable carrier

Returns should be sent to:

RA#: [fill in your return authorization number here]
1332 Woodman Drive
Dayton, OH 45432

Spare Parts Warehouse: Product images & screenshots
Spare Parts Warehouse Coupons
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